1. TRANSPORTER

Bel'Arte use Bpost for sending parcels.

2. SHIPPING COST

The shipping cost are at your charge and are automaticaly calculated according to the country of delivery and to the dimensions and weight of the package. You can calculate shipping cost on your cart before the checkout of your order.

3. DELIVERY TIME

Orders are shipped within 3 working days after receiving payment and during business hours, Monday through Friday, excluding holidays. Special events and promotions may result in longer processing times.
You will receive an email notification as soon as your package is in on the way.
Delivery time depends on the country of destination. 

We are not responsible for any delay in delivery occurring due to postal delays or forces beyond our control. If shipment is not received within 30 days of the order being placed, you can cancel the order.

4. PACKING AND RESPONSIBILITY

The products ordered are packed carefully, using special packaging. A special care in the packing allows Bel'Arte to send the goods in the best conditions.

Your are responsible for checking the goods at reception in the presence of the transporter. If any damage is detected, you should refuse the order. Each refused order must be given back to the transporter in the original packaging.

Bel'Arte cannot be held responsible for items lost or damaged once despatched. 

5. PARCEL TRACKING

Parcel tracking included depending on the chosen sending option.
If tracking is available, you can track your order at this link : http://www.bpost.be/track